Privacy Policy - Bariatric Surgery Center

At Bariatric Surgery Center (“we”, “us”), the privacy and security of your data are our top priorities. This Privacy Policy details how we collect, use, protect, and share your information when you access our website or use our services.

Data Subjects

Our website categorizes users into Visitors, Clients, Partners, and Representatives for tailored privacy practices:

Visitor: Anyone browsing our website.
Client: Users who engage with our services.
Partner: Entities offering travel-related services. Note: Partners act as independent data controllers when providing their services.
Representative: Individuals whose data we receive from our Partners, including clinics and hospitals.

Purpose of This Policy

This document provides insights into:

The nature of data collected via our Website.
Utilization, storage, and protection of this data.
Your rights regarding your data.

In Short:

Certain personal data is processed for accessing our Website and Services. For any other purposes, we seek your consent beforehand.
Your data is not shared for third-party advertising purposes.
Your rights concerning personal data are thoroughly detailed in this policy.
For any queries, you can reach out to us at [email protected] or [email protected] for privacy-related inquiries

Data Controller Information

Bariatric Surgery Center is the controller for Visitors, Clients, and Partners’ data. For Representatives’ data, we act as a processor. Partners are independent data controllers.

Data Collection and Use

Data is collected in three primary ways:

Automatically Collected Data: Website interactions, device and connection info, cookies.
Data You Provide: Includes contact details, account information, preferences, and for clients, medical data necessary for service provision.
Data from Other Sources: From social media and services to our partners.

Data Types and Their Uses

Automatically Collected Data: For website operation, improvement, and security.
Data Provided by You: Essential for delivering services, customer support, and account management.
Data from Partners and Other Sources: Enhances our service customization and capabilities.
Cookies and Tracking Technologies: We employ cookies for website functionality, analytics, and personalization, concerning your cookie management preferences.

Data Sharing and Disclosure

Your data may be shared with authorized third parties, for legal and safety reasons, during business transfers, or with your explicit consent. International data transfers are safeguarded according to GDPR standards.

Data Security and Retention

We implement standard security measures to protect your data, retained only as needed for legitimate business interests and legal compliance.

Minors’ Data

We do not knowingly collect data from individuals under 16 without consent from a parent or guardian.

Managing Your Data

You hold rights to access, rectify, erase, restrict, or object to our data processing. Contact us at [email protected] for concerns or to exercise your rights.

Changes to This Policy

This policy may be updated to reflect changes in practices or legal requirements. We encourage periodic review of the latest privacy practices.

GDPR Compliance Notice

According to the European Union’s General Data Protection Regulation (GDPR), personal data refers to any information concerning an identified or identifiable natural person (‘data subject’). An identifiable natural person is someone who can be directly or indirectly identified, especially by reference to an identifier like a name, identification number, location data, online identifier, or factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

How We Utilize Your Information

This privacy policy outlines how Bariatric Surgery Center will gather and utilize your data:

To deliver our products and services.
To process your orders.
To customize the website for your preferences.
To respond to specific inquiries.
To enhance or adjust our services.
For audits, regulatory purposes, and adherence to industry standards.

Why Does Bariatric Surgery Center Need to Collect and Store Personal Data?

We collect personal data to provide services, address inquiries about our services, and maintain records. We are committed to ensuring that the information we collect is suitable for these purposes and does not infringe upon your privacy. Additionally, for marketing purposes, Bariatric Surgery Center will seek additional consent before contacting you.

Will Bariatric Surgery Center Share My Data with Third Parties?

We may share your data with third-party service providers contracted to Bariatric Surgery Center to assist in providing services. These third parties are obligated to securely maintain your details and only use them to fulfill agreed-upon services. We do not collect sensitive personal data and therefore do not share it with anyone.

How Will Bariatric Surgery Center Use the Personal Data It Collects?

Bariatric Surgery Center will process (collect, store, and use) the information you provide by the GDPR. We strive to keep your information accurate, and up-to-date, and retain it only for as long as necessary based on legal requirements and business needs.

Under What Circumstances Will Bariatric Surgery Center Contact Me?

We aim not to be intrusive and will only request relevant information. The information you provide is subject to rigorous security measures to prevent unauthorized access or disclosure.

What Is the Legal Basis for Processing My Data?

Bariatric Surgery Center processes personal data to meet contractual obligations and respond to marketing inquiries.

How Long Will Bariatric Surgery Center Keep My Data?

We will process personal data for the duration of any contract and retain necessary personal data for six years after the contract’s expiration to fulfill legal obligations. After this period, any unnecessary personal data will be deleted.

Where Is My Data Stored?

Bariatric Surgery Center securely stores your data on encrypted servers within the EEA and does not transfer your data outside of this region.

Can I Access the Personal Data Bariatric Surgery Center Holds About Me?

Upon request, Bariatric Surgery Center can confirm the information we hold about you and how it is processed. You have the right to access, correct, erase, restrict processing, and object to processing, among others.

What Should I Do If I’m Unhappy with How My Personal Data Is Used?

If you wish to complain about how your data is processed by Bariatric Surgery Center, you can address your concerns to the Bariatric Surgery Center Managing Director. If you do not receive a response within 30 days, you can escalate the complaint to the ICO.